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    Bancolombia SA

    Delivering a superior digital experience and secure disaster recovery to Colombia’s largest bank

    To attract and retain digitally savvy young workers, Bancolombia introduced Unisys-staffed Tech Cafés that solve IT problems in minutes, not hours. We also migrated the bank’s ClearPath on-premises DR solution to the cloud to reduce recovery time from two hours to minutes.

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    Our digital service priorities were transformed and fast-tracked due to COVID-19. Unisys migrated our factoring business to a fully virtual environment to ensure business continuity with reduced TCO.

    Walter Duque
    Bancolombia Infrastructure
    Availability Manager

    Explore the challenge

    Get the full story on Unisys’ work with Bancolombia, from every perspective. Interested in our approach, the C-Suite priorities or the technical challenges? Get the details you need.

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    The Unisys Approach

    Unisys’ relationship with 150-year-old Bancolombia began in 1974 when the firm acquired a bank that was our customer. Unisys then installed and managed Bancolombia ATMs in the first information outsourcing agreement in the nation’s history.

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    C-Suite Insight

    Customer and employee engagement and satisfaction shape every Bancolombia business decision. The bank proudly touts its social and economic equity goals and operates on the leading edge of a youth revolution reshaping the global workforce.

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    Technical Strategy

    For 47 years, Unisys has worked with Bancolombia and delivered solutions that made the bank a leader in Latin America. In 2020, their technology leaders needed to improve the employee support experience to serve a new generation of digital-native workers.

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    Bancolombia built is 21st century strategy with Unisys

    Young workers and digitally native customers needed in-person and remote support to keep the bank at the competitive forefront. See how we laid the foundation for success.

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