Digital Workplace Solutions

Experience parity is essential for the hybrid workplace

While today’s disruptive global environment has been the catalyst for immediate change in the workplace, a paradigm shift has occurred that has fundamentally altered how we will work and engage in the future. Work is being redefined with a mix of physical and remote workspaces, and leaders must make strategic decisions to empower employees in their roles, regardless of location, and create an optimum experience.

What’s the winning equation in the hybrid workplace?

Now more than ever, an organization’s employee experience (EX) is directly linked to its customer experience (CX). How can your business measure and improve EX within its workforce? With the right tools in place, you can keep employees AND customers happy— if you know the winning equation.

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The future of work is hybrid

Successful organizations create experience parity that results in engaged employees, which leads to innovation and satisfied customers. At Unisys, we are empowering the hybrid workplace and workforce by designing smarter, innovative workspaces that create seamless, digital experiences securely.

Ensure Successful Transformation Through Change Management

In today’s dynamic environment, your organization, like many, is transforming and driving strategic initiatives. These efforts are crucial to maintain a competitive edge.

Ensure Exceptional Experience

Organizations like yours face tremendous pressure to collaborate, innovate, and adapt to changing business circumstances. On top of that, you’re navigating hybrid workplace environments stressed by the mass switch to work-from-home. When your employees can’t reliably use their technology, you could be alienating your most talented people. As a result, you could be wasting time and money and could experience more employee turnover than desired.

Anticipate Employees’ Needs

Employees come to work seeking the same joyful relationship with their technology that they experience as a consumer. They expect devices and software to be easy to use and collaboration to be intuitive—far from the reality in modern workplaces.

Tailor Technology to Your Workers

When you roll out new software or systems, adoption lags. You might see only 10% of your workforce using new technology, while some reject it altogether. Partially, that’s because they don’t understand the value or relevance of upgrades and updates.

How Unisys can help

We enable clients to move beyond traditional Service Level Agreements (SLAs) to Experience Level Agreements (XLAs) as part of our holistic process to measure end user experience.

Unisys Digital Workplace solutions are uniquely focused on employee experience. Leveraging organizational change management, we transform today’s organizations to achieve the highest levels of personalization without compromising security.

Employee experience is the key

Results from our recent Digital Workplace Insights™ study showed that enabling agile ways of working and supporting collaboration — anytime, anywhere and on any device — is critical to business success in today’s workplace.

Check out our latest webinar with IDC/IDG: Defining Success in the Hybrid Workplace: Achieving Digital Parity Through Digital Dexterity

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Provide consistent services to Cencosud associates in serving customers across every store across 5 countries - Brazil, Argentina, Chile, Peru, Colombia.

Enable enterprise customers around the world to achieve their business goals by providing continuous, consistent IT-related services.

Board of airline representatives of Australia bara

It is inevitable that aviation will continue to change. With Unisys as our partner, we are confident in our ongoing ability to embrace technology that will provide the safest traveling experience.

Barry Abrams
Executive Director, Board of Airline Representatives Australia

Based on its global best-practices, including handling high volumes of calls in multiple languages, and providing large regional coverage and ongoing support, Unisys enables Cencosud to concentrate on the essentials of our business.

Sebastián Cabrera
Regional Leader of IT User Support Center, Cencosud

Unisys has been complementing our services since 1999, enabling us to provide consistent, cost-effective support to our enterprise customers 24x7. Additionally, they have given us the ability to be more competitive by widening the reach of our services.

Edward Bownass
Director, Global Field Service, BT Global Services

Unisys’ top-notch services, fast access and insights enable us to provide a modern workplace with secure, innovative solutions – making us more customer and consumer centric.

Bart Kerkman
Head of Service Delivery,
Henkel

We rely on Unisys for network and security expertise and solutions that provide information integration, flow, accuracy and availability which continuously enriches and protects our patient environment.

Walter J. Fahey
Maimonides Senior Vice President of Management Information Systems and CIO

Unisys is a global partner and that has allowed Spectra Logic to grow worldwide. They allow us to provide the best possible service to our customers. We believe technology innovation, along with superior customer support, gives Spectra Logic a distinct advantage. Our customers consistently rate us high for responsiveness and support, and Unisys is a great partner in helping us achieve that.

Roberto Bigliani
VP - WW Service Operations,
Spectra Logic

Learn how Henkel, in partnership with Unisys, is driving growth, accelerating the digitization of its business, and strengthening relationships with customers and consumers.

Increase focus on making major medical breakthroughs and invest in state-of-the-art diagnostic treatment equipment and plans to expand patient services and facilities.