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Hsbc mexico

Connecting customers to opportunities throughout Mexico

Business challenge

Maintain and grow market share as one of Mexico's largest financial and banking groups.


Unisys provides Intelligent Workplace Services, including Unisys Frontline Support Services (maintenance and support services through three on-site tech cafés and field services) for 16,000+ employees and ATM support.

Results and Benefits

  • Enhanced customer service experience by improving employee productivity
  • Achieved high employee satisfaction levels by modernizing and personalizing support