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Productivity accelerator. Innovation catalyst. Creative collaborator. Whatever your vision for AI, Unisys provides the solutions, expertise and tools to realize the full business potential of your organization.
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Keep cargo moving — despite disruptions. Discover how patent-pending AI models using real-time data can save time and boost revenue by improving capacity utilization, route planning and inventory management.
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The nature of work is changing. Let's evolve your business together. Future-proof your organization with consulting services from Unisys and advance as a digital-first entity.
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Digital Workplace Hero

Enable a secure end-to-end workplace

Elevate your digital workplace experience with persona-based solutions – without compromising compliance or security. Transform your technology support from reactive to proactive with Digital Workplace Solutions and services.

Digital workplace offerings

Scale your infrastructure. Maintain total control.

The better equipped your employees are with the latest technology, the more productive they can be. But how can you provide updated devices and hardware while controlling cost and security? With a cost-effective consumption and financing model through the Unisys Device Subscription Service.

Highlights:

  • Predictable
  • End-to-end life cycle services from device procurement to retirement
  • Latest hardware with no upfront costs
  • Scalability to balance employee and organizational demands
  • Proper security measures to enable employees to work from any location

Benefits:

  • Mobility to work from anywhere with a consistent end-user experience across devices
  • Choice of best-in-class personal devices and accessories
  • Technology tools that enable higher productivity with less downtime
  • Flexibility to use cloud services

Bring your service desk into the next generation

A successful IT service desk interaction is defined by more than whether the problem was fixed – it’s about the employee experience. Enable work with minimal interruptions with Next-Generation Service Desk. Deliver personalized technology services that quickly identify and resolve issues.

Highlights:

  • All-in-one omnichannel support solution
  • AI-/ML-powered automation and advanced analytics
  • Secure, personalized access on any device
  • Self-healing and identity authentication
  • Support via phone, email, web, video, chat, mobile, AR and more
  • Simplified user experience anytime, anywhere

Learn why the Unisys Next-Generation Service Desk earned The HDI Awards’ “Best Service and Support Culture” and “Best Service and Support Organization.”

Deliver tech services that cut costs, not corners

Give your customer-facing and operational teams the support they need to deliver stellar results. With Unisys Frontline Field Services, you gain advanced tools and targeted training throughout the asset life cycle. Enhance efficiency and service quality – all while eliminating costs and complexity.

Highlights:

  • Advanced remote tools including AI diagnostic and augmented reality
  • Expert support beyond PCs: IoT, biometrics and point-of-service scanners
  • IT vending, lockers and tech cafés for distributed workforces
  • Mobile apps for on-demand equipment access
  • Non-contracted, badged employees for consistent service

Deliver extraordinary employee experiences

Technology should adapt to your employees – not the other way around. Unisys Experience as a Service measures and optimizes your hybrid workforce's tech experience, resolving IT issues before your team notices. Experience a frictionless digital workplace through our AI-driven service.

Highlights:

  • Establish and track Employee experience baselines with custom Experience level agreements
  • Identify and resolve Employee experience issues through data-driven analysis
  • Generate predictive insights using AI-powered analytics

Benefits:

  • Boost customer satisfaction through enhanced digital capabilities
  • Create an engaging, intuitive work environment
  • Increase productivity with proactive IT issue resolution
  • Attract and retain talent with data-driven workplace improvements
  • Optimize operations using AI-powered insights

Accelerate productivity with zero-touch IT support

To deliver their best work and achieve maximum productivity, employees need rapid onboarding and seamless IT support. Ensure that teams stay connected and efficient no matter where they are with Unisys Touchless Experience. Simplify device repair and replacement with seamless IT support.

Highlights:

  • Enhanced employee experience and heightened productivity
  • Persona and DEI alignment
  • Improved IT agility cost optimization
  • Comprehensive IT support options

Streamline IT for operational excellence

Empower your IT teams. Delight your customers. Unisys Enterprise Service Management offers a comprehensive, secure approach that makes it possible. Optimize resources while enhancing capabilities. From implementation to continuous improvement, achieve lasting operational excellence with expert guidance at every step.

Benefits:

  • Create defined processes for HR, field services and facilities management to boost productivity
  • Gain a unified view of all enterprise service management tasks to enhance visibility
  • Simplify and standardize service practices to reduce costs
  • Streamline issue resolution through process automation to elevate customer experiences

Client stories

Henkel

Henkel

Partnering with Unisys and Microsoft for a more collaborative digital work environment
Cencosud Colombia SA

Cencosud Colombia SA

Delivering excellent service to customers and maintaining regional retail market leadership
Flowserve Corporation

Flowserve Corporation

Improving lives through natural resource deployment
Air France KLM

Air France KLM

Delivering a world-class traveling experience