Business challenge

Provide universal banking services to customers throughout the region of Upper Austria.

Solution

Unisys provided application modernization solutions for systems integration, and infrastructure and data management services to jointly develop VKB Cockpit - a solution involving the integration of existing modules.

Results and benefits

• Enhanced service to customers by equipping service representatives with information from various systems and enabling better collaboration and communication in the service team
• Improved ability to drive innovation in customer service
• Achieved cost efficiencies and flexibility via data integration and streamlined processes