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Clients helping save lives

Helping save lives

The Business Challenge

Maintain and grow market position as one of the world’s largest multinational healthcare companies.

The Solution

Unisys Digital Workplace Services, including InteliServe™ with virtual agent support and automation for ~39,000 employees globally, field engineering services including desk-side and Tech Café at corporate headquarters.

Results and Benefits

  • Improved employee productivity, experience and satisfaction by minimizing technology interruptions and by modernizing and personalizing support
  • Reduced support costs while decreasing handle time
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