Leading Latin American Food Retailer
Enabling the best shopping experience for customers
The Business Challenge
Maintain and grow market position as one of Latin America’s largest food retail and distribution groups.
Unisys Application Services to manage the electronic invoicing process for 800 stores; Cloud & Infrastructure Services, including hosting and site backup services delivered as a software-as-a-service model, and 2nd/3rd level support services.
Results and Benefits
- Created an excellent customer experience by providing highly available and secure support services to employees
- Achieved high employee satisfaction levels by reducing the time taken to resolve invoicing issues
- Reduced capital investment costs
- Gained the ability to comply with dynamic tax requirements and financial regulations