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Clients enabling smarter future

Enabling a smarter future

 Business challenge

Create a premier brand reputation as a provider of devices and services that connects businesses and consumers.


Unisys provides Intelligent Workplace Services, including Unisys Frontline Field Services (managing 20,000+ requests annually) for tiered service options for customers primarily in the enterprise and education markets across the APAC region.

Results and benefits

  • Gained an extensive distribution footprint of technicians while maintaining expected high levels of excellence in service for schools, businesses and home offices
  • Enhanced customer productivity, and improved resolution rates​
  • Positioned for growth into new markets