Business challenge

Offer high-quality voice communication and multimedia services through Voice over IP (VoIP) services, without disruption, at a competitive price versus smaller players in the market.

Solution

Unisys provided business consulting, application development, modernization and support services across mobile computing, cloud computing and security domains to upgrade the telecom operator’s network interface with a SIP signaling server and VoIP media cards capable of leveraging internet protocol (IP) technology without disrupting the installed base of 5+ million fixed-line customers.

Results and benefits

• No disruption to customers during the network transition
• Lowered operating expenses by 75% while maintaining service levels and customer satisfaction
• Improved time to market for new capabilities and better flexibility to add new services