Business challenge
Accelerate the drug discovery and development process to bring new medicines to patients repeatedly.
Solution
Unisys provides comprehensive end-user services (Unisys Next-Generation Service Desk and Unisys Frontline Field Services, endpoint, security, asset management, mobility management and management of the biotech company’s M365 environment) for ~10,000 employees across the US and Europe; other solutions include Unisys Data Center Managed Services, service management via ServiceNowTM and staff augmentation to support the client’s Amazon Web Services (AWS) cloud environment.
Results and benefits
- Improved ability and speed of bringing new medicines to market
- Achieved consistency in positive end-user experience
- Gained a plan to move applications to the cloud strategically