Banco Nacional de Costa Rica BNCR
Providing a digital customer experience for 1.6 million people in Costa Rica
The Business Challenge
Maintain market leadership in Costa Rica through continuous innovation in service excellence.
Unisys ClearPath Forward® technology and services, SFB core banking and Transaction Manager retail banking applications, Dell EMC high-end storage, and integration of ~100 servers and various banking applications.
Results and Benefits
- Gained market leadership by providing reliable transactions and continuous service improvement
- Achieved a networked environment where individual applications can be modernized over time to improve efficiency
- Managed to provide services aligned to differing needs of government and commercial customers
- Improved security and IT risk management, adding security to older applications without inbuilt security