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Clients improving the lives of families

European Government Agency

Improving the lives of families

The Business Challenge

Provide high quality health and accident insurance, and pension and social services for ~800,000 insured persons and their co-insured relatives.

The Solution

Unisys Application Services including business process and requirements analyses, definition of a solution architecture, and development, implementation and support of core applications in an Open Source environment.

Results and Benefits

  • Increased speed to address requests and process insurance claims
  • Reduced the time to refund payments to civil servants by ~50% (from average 4 weeks to within 2 weeks)
  • Increased the volume of by ~30% with no increase in personnel
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