European Government Agency
Improving the lives of families
The Business Challenge
Provide high quality health and accident insurance, and pension and social services for ~800,000 insured persons and their co-insured relatives.
Unisys Application Services including business process and requirements analyses, definition of a solution architecture, and development, implementation and support of core applications in an Open Source environment.
Results and Benefits
- Increased speed to address requests and process insurance claims
- Reduced the time to refund payments to civil servants by ~50% (from average 4 weeks to within 2 weeks)
- Increased the volume of by ~30% with no increase in personnel