Improving the lives of families
The Business Challenge
Provide high quality health and accident insurance, and pension and social services for ~800,000 insured persons and their co-insured relatives.
The Solution
Unisys Application Services including business process and requirements analyses, definition of a solution architecture, and development, implementation and support of core applications in an Open Source environment.
Results and Benefits
- Increased speed to address requests and process insurance claims
- Reduced the time to refund payments to civil servants by ~50% (from average 4 weeks to within 2 weeks)
- Increased the volume of by ~30% with no increase in personnel
Unisys has enabled us to provide excellent service to insured persons and their families – from health care services to social insurance related benefits. We have streamlined and standardized our application development to ensure data integrity that allows us to process ~30% more claims with the same employees at reduced cost.