Business challenge

Offer high-quality voice communication and multimedia services through Voice over IP and optimize investments in infrastructure and applications for existing and new solutions.

Solution

Unisys provides business consulting solutions and 3D Studio to design and manage customer experience; Unisys deployed ClearPath^® Systems, VoiceSource Express, Unisys Agile Business Suite (AB Suite^®), universal voice message system and visual voice mail; other solutions include modernization and support services and capacity planning.

Results and benefits

• Enabled a zero-disruption experience for customers during network and platform transition
• Simplified operations and lowered costs by 70% while maintaining service levels and customer satisfaction
• Enabled continual innovation over the past two decades
• Improved time to market for new capabilities and better flexibility to add new services