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Blue Cross Blue Shield of North Dakota

Serving 13.1 million beneficiaries with reliable, efficient health care claims processing

The Business Challenge

Process 119 million Medicare part A\B and DME claims annually for the Centers for Medicaid & Medicare Services, including 290,000 health care providers, with zero downtime.

The Solution

Unisys provides a co-located DR facility in Eagan, Minnesota: a floor-to-ceiling caged datacenter with proximity card readers, cameras, 24x7 security, and biometric locks on the cage and its 28 cabinets; office space for 350 persons in the event of a disaster including use of Unisys’ disaster command center; wireless network for hardware, VOIP and PC network; IaaS capacity for 300 VMs and virtual desktops (dedicated and private); access to facilities and Unisys staff for support and audits.

Results and Benefits

  • Performed the most successful DR test in the organization’s history, exceeding expected completion in 78% of the time planned (done in 3.5 days versus 4.5 anticipated)
  • Achieved having a single DR location for system and application recovery​
  • Developed a mature Business Contingency and Continuity Program that is ready for any future business expansion
  • Audited to FISMA high security standards
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