European Organisations Score Lower Than American Counterparts in Providing Productivity-Enhancing Technology, Unisys Research Shows
Study shows just 29% of EMEA organisations have up-time of 99.9% or higher for data centers, desktop management tools, and business applications
London, October 29, 2015 – Research from Unisys Corporation shows organisations in Europe scored lower than those in the U.S. and Latin America when it comes to providing technology that supports employee productivity. These findings come from the Unisys People Computing Productivity Index, a benchmarking tool that initially polled 450 global IT managers on end-user productivity.
The findings showed that only 29% of respondents in EMEA reported having data centre up-time of 99.9% or more. This is lower than what was reported by U.S. respondents (35%) and Latin American respondents (41.7%), indicating that organisations in Europe could be affected by the availability of IT resources critical to employee productivity.
European organisations also ranked lower than those in the US and Latin America in maintaining uptime of 99.9% or more for both desktop management tools (19.5%) and critical line of business applications (30.3%). However, EMEA organisations did show better results comparably in some of the categories. For example, they scored higher for the time it takes to deliver devices to new employees, with 18.4% indicating one day or less, compared to 11.9% in Latin America and 16.7% in North America.
The Unisys People Computing Productivity Index is available online to help IT management compare their organisation’s IT productivity with their peers across geographical regions and industries.
“The Unisys benchmarking tool allows organisations to get a better understanding of whether they are providing their employees the technology they need. The initial findings yield some startling gaps that European organisations should take note of, and take action on, if they want their organisations to be as productive as possible,” said Robert Young, research director, ITSM and Client Virtualization software, IDC.
James Mayo, Vice President of Sales, UKMEA Unisys, says: “Organisations need to ensure that they are providing their employees with the technology capabilities to increase productivity. The survey results indicate that employers are not doing enough. Businesses need to act now and put the right infrastructure in place to enable 24/7 availability and provide employees with access to it all the time, no matter where they are, to keep productivity high.”
About the People Computing Productivity Index
The People Computing Productivity Index is a benchmark for end-user productivity. This self-assessment tool was launched at the end of 2014 to help businesses evaluate and rank their company’s performance in key IT service delivery categories that impact employee and customer productivity. The initial benchmarking figures were collated from an IDC poll of 450 global IT managers, completed in March 2015.
Unisys is a global information technology company that works with many of the world's largest companies and government organisations to solve their most pressing IT and business challenges. Unisys specialises in providing integrated, leading-edge solutions to clients in the government, financial services and commercial markets. With more than 20,000 employees serving clients around the world, Unisys offerings include cloud and infrastructure services, application services, security solutions, and high-end server technology. For more information, visit www.unisys.com.
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