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application-managed-services

Unisys Application Managed Services

Keep your application portfolio running at peak performance. Unisys Application Managed Services deliver 24/7 monitoring, intelligent automation and expert support across hybrid environments — predicting and resolving issues before users are impacted, reducing downtime and lowering costs.

Solution overview

Advance with intelligent application operations

Applications should drive progress, not drain resources. Unisys Application Managed Services keep business applications running smoothly while freeing teams for innovation. We combine agentic AI, automation and expert support to resolve issues faster, reduce technical debt and deliver measurable results.

Highlights
  • Self-healing AI operations: Agentic AI automatically detects and resolves issues before they impact users, delivering autonomous operations with speed and consistency.
  • Comprehensive application coverage: 24/7 unified support across legacy, commercial off-the-shelf, cloud-native and custom platforms — all managed through a single, modular framework.
  • Flexible engagement models: Outcome-based, token-based and performance-based pricing options that align with your business priorities and risk tolerance.
  • Best-of-breed partnerships: Deep industry expertise combined with strategic alliances across Microsoft, AWS, Google, ServiceNow, Oracle and innovative startups.

Outcomes that move your business forward

Intelligent application management delivers tangible results. Unisys Application Managed Services use AI automation and 24/7 expert support to reduce downtime, lower costs and strengthen security — giving teams the confidence to deploy faster and innovate with less risk.

Benefits
  • Operational excellence at lower cost: 24/7 monitoring, AI-enabled self-healing and automated playbooks deliver higher availability and faster resolution while reducing support tickets, manual work and technical debt.
  • Built-in security and compliance: Automated policy enforcement and audit-ready evidence are embedded into daily operations, ensuring regulatory confidence without adding friction.
  • Better experiences across the board: Proactive problem management prevents disruptions, keeping customers and employees satisfied while maintaining smooth operations across all platforms.
  • Deploy faster, innovate confidently: Stable, automated core operations provide the foundation teams need to release updates more frequently and bring innovations to market with reduced risk.

Client stories

Giving customers fast access to mortgage information

Increasing transparency while lowering the cost of processing more than 27 million mortgage contracts a month

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Managing trustee services for 5,000 active clients

Handling a growing client base and client satisfaction without a significant staff increase

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Managing 40,000 message transactions per day in real-time

Improving fire alarm response standards while lowering the cost of maintaining a national automatic fire system

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Transitioning the network with minimal disruption

Lowered operating expenses by 75% while maintaining network service levels and customer satisfaction

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