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Queensland Government Department of Transport and Main Roads (QTMR)

Creating a single integrated transport network accessible to everyone

Business challenge

Move and connect people, places, goods and services safely, efficiently and effectively across Queensland, Australia.


Unisys designed, built and manages a biometric facial and signature image solution (based on its multi-factor identity management and authentication solution) for the state’s smart card driver license; other solutions include Unisys Next-Generation Service Desk and Unisys Frontline Field Services to manage service centers across the state.

Results and benefits

  • Gained the ability to protect the security of 4.5+ million Queensland license holders and reduce identity fraud
  • Reduced capital investments and internal costs
  • Enhanced citizen experience by reducing the time to resolve issues