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NelsonHall Recognizes Unisys as a Leader in 2023 Cognitive and Self-Healing IT Infrastructure Management Assessment

Leading global analyst firm NelsonHall has identified Unisys as a leader in the overall market segment in the 2023 NEAT vendor evaluation for Cognitive & Self-Healing IT Infrastructure Management Services.

The report provides invaluable insights, including the NEAT graph showcasing vendor performance, a detailed analysis of Unisys as a leading provider in cognitive and self-healing IT infrastructure management services and the latest market analysis summary. It highlights Unisys' additional strengths, which encompass the following:

  • Strengthening investments in experience management organization (XMO) and experience-level agreement (XLA) approaches backed by an experienced governance board.
  • Widening the range of AI operations (AIOps) use cases, specifically focusing on business-oriented applications.
  • Leveraging the AI/ML capabilities of their Stealth™ security offering and hybrid-cloud security managed solution (MDR).
  • Showcasing Unisys' and partners' capabilities and innovations through virtual and physical cloud experience centers.

The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in server-centric services and cognitive service desk.

Learn more about this evaluation: