Your frontline workers create customer moments that matter. Support them with advanced remote diagnostics, global field expertise, agentic AI-powered service desk solutions, and zero-touch device support designed for mobility. Keep crucial interactions smooth by reducing friction and boosting performance.

• Field Services: Deliver comprehensive tech support with advanced remote tools, expert assistance beyond PCs, and scalable service delivery that reduces costs while enhancing productivity.
• Private Label Field Services: Deliver premium tech support under your brand with certified global technicians and specialized expertise while Unisys manages operations behind the scenes.
• Agentic Service Desk: Enhance employee experiences with omnichannel support, agentic AI assistance, and real-time translation services that deliver a personalized IT experience.
• Touchless Experience: Accelerate productivity with zero-touch IT support that simplifies device repair and replacement while ensuring seamless connectivity for distributed teams.

Empower your teams to work securely from anywhere, at anytime, on any device. Unify service management across functions, optimize space and energy with smart analytics, and deliver personalized experiences through advanced AI applications. Enable flexibility without sacrificing security or sustainability.

• Enterprise Service Management: Streamline IT operations across departments with standardized processes and automated issue resolution that enhances enterprise-wide customer experiences.
• Sustainable Workplace: Optimize space and energy usage with real-time data analytics that reduces costs while supporting ESG goals and enhancing employee engagement.
• Experience-as-a-Service (XaaS): Deliver exceptional employee experiences that extend beyond IT with personalized XLAs and AI-powered monitoring that keeps productivity uninterrupted.

Your devices are your workplace. Now manage them like one. Gain subscription-based hardware with no upfront costs, unified control from smartphones to IoT, cloud-enabled virtual desktops, and automated lifecycle tracking. Provision, protect, and scale your device ecosystem from anywhere.

• Device Subscription Service: Scale technology infrastructure with a fixed-fee subscription model that provides latest hardware, end-to-end lifecycle management, and flexible deployment without upfront costs.
• Unified Endpoint Management: Streamline device ecosystems with a unified cloud platform that manages endpoints from smartphones to IoT while optimizing Windows 11 migrations.
• Virtual Desktop Infrastructure: Enhance workplace mobility with cloud-enabled VDI that provisions secure desktops remotely while blending on-premises performance with cloud scalability.
• Technology Asset Management: Modernize IT asset tracking with unified monitoring and automated documentation that manages hardware and software throughout their complete lifecycles.

The best collaboration tools disappear into the background. Access expert Microsoft 365 management, seamless Copilot integration, and meeting rooms optimized for hybrid teams. Clear the technical noise so teams can work like they’re in the same room—and innovate like there are no boundaries.

• Microsoft Copilot services: Accelerate productivity with AI assistance that converts natural language into intelligent actions with enterprise-grade security.
• Managed Microsoft 365 and Teams: Maximize productivity gains with expert deployment, administration, and ongoing support for your Microsoft 365 and Teams environment.
• Frontline Worker Enablement: Amplify frontline performance with tailored devices, applications, and workflows designed for unique worker personas and operational needs.
• Managed Meeting Rooms: Elevate meeting spaces with end-to-end technology support that ensures seamless collaboration across physical and virtual environments.