The company needed to relocate its entire data center infrastructure from on-premises to a modern colocation facility, where multiple organizations share professionally managed infrastructure, including power, cooling, security and connectivity. This had to be accomplished while the client processed thousands of daily transactions without interruption. Any downtime would mean claims going unprocessed, policies frozen, customer service unable to help and sales agents not getting paid.

The technical challenges were substantial: Hundreds of servers would need to be moved without changing their network addresses (which typically requires extensive reconfiguration), computing capacity needed to expand while equipment was transferred between locations, and a complete network infrastructure had to be established at the new facility, all during brief maintenance windows when most customers weren't actively using the systems.

Working directly with the company's technical teams, Unisys mapped dependencies, identified critical constraints and designed the technical foundation. The collaborative approach ensured the solution addressed both immediate migration needs and positioned the infrastructure for future growth.

Eliminating the need to reconfigure hundreds of servers was critical. Unisys deployed redundant 10 Gbps network connections between the two locations, creating a "bridge" that allowed servers to maintain their existing network addresses throughout the migration. This preserved application dependencies, security configurations and routing, avoiding months of reconfiguration work and potential outages.

Security was embedded throughout the migration. By preserving existing network addressing, Unisys helped ensure that security policies, access controls and routing rules remained intact. This minimized risk and eliminated the need for large-scale revalidation. The colocation environment provided professionally managed physical security, power, cooling and connectivity aligned with the company’s regulatory and operational requirements.

Rather than risk a single high-stakes cutover, infrastructure was organized into logical groups that moved during scheduled maintenance windows. Unisys copied virtual servers to the new location in advance and kept them synchronized with ongoing changes. This allowed the actual switchover to happen during brief planned outages. Each move followed documented procedures with clear success criteria and rollback plans.

At the colocation facility, Unisys designed the space, including cabinet layouts, power distribution and capacity planning, for current needs and future growth. The team established internet connectivity, configured controls and load balancing, and set up VPN access for remote sites, creating a complete operational environment ready for day one.

While managing the relocation, Unisys also expanded the company's computing and mainframe infrastructure by adding a new mainframe and new nodes to existing Nutanix clusters, the virtualized computing environment that runs the company's applications.

Unisys strategically transferred existing equipment between facilities while adding capacity, maintaining system performance throughout the migration and positioning the company for growth. The computing environment expanded from 6 to 10 clusters, increasing capacity by 67%.

Formal project governance proved essential to managing complexity. The teams established clear ownership across technical and operations groups, implemented risk management and change control processes, and maintained regular status reporting with defined escalation paths. This structure surfaced potential issues early and enabled faster decision-making throughout the project.

Unisys delivered migration runbooks and as-built documentation before go-live, giving the company's operations teams everything needed for day-one readiness. Following the migration, the team removed unused equipment from the on-premises location and consolidated remaining infrastructure into fewer cabinets, reducing the operational footprint and associated costs.

The migration succeeded on every measure. The company relocated its entire data center with zero business disruptions. Customers filing claims, updating policies or accessing accounts experienced no interruptions. By preserving network addresses for all servers, the company avoided the extensive reconfiguration work that typically derails data center moves.

The new facility provides expanded computing capacity, improved disaster recovery capabilities and infrastructure designed for growth. The redundant network connectivity established during migration now provides ongoing resilience between facilities. Operational costs decreased through equipment consolidation and more efficient use of space at the original facility.

Beyond the immediate migration, the governance framework established during the project changed how the company manages complex technical initiatives. Regular status reporting and clear escalation paths replaced ad hoc problem-solving, enabling faster issue resolution and more predictable change management. The company now operates with greater agility from modern colocation infrastructure positioned to support expanding customer services.