Business challenge

Maintain price stability by safeguarding the value of the euro currency and contribute to the safety and soundness of the banking system and the stability of the EU financial system.

Solution

Unisys provides Hybrid Infrastructure Solutions (data center, network management and network security services), Unisys Next-Generation Service Desk and Unisys Frontline Field Services with end-user computing support services for 6,500 devices; all services are based on the ITIL framework and delivered from Europe.

Results and benefits

• Increased focus of ECB internal staff on specialized tasks and improved operational efficiencies through consistent, standardized support services
• Reduced support costs by improving the management of IT resources and leveraging effective operational models
• Enhanced resilience and mitigation of future risks