Responsible AI Statement
At Unisys, we believe that AI, when used responsibly, can enhance how we serve our clients, operate our business, and empower our associates. We are committed to developing and implementing AI in a way that is safe, ethical, and aligned with the interests of our stakeholders. Our responsible AI program is designed to:
- Continuously enhance our products and services
- Increase operational efficiency and effectiveness
- Streamline workflows and internal processes
- Deliver better outcomes for our customers
- Support our associates with intelligent tools and capabilities
- Promote fairness and reduce unintended bias in AI-assisted decisions
- Maintain human oversight of AI-assisted decisions and processes
- Protect the privacy, security, and confidentiality of the data our AI systems use
AI Governance at Unisys
At Unisys, we recognize that AI has the potential to transform how we serve our clients, operate our business, and empower our associates. To realize these benefits responsibly, we have established an AI governance program that provides oversight, guidance, and strategic direction for AI activities across our organization. Our program is grounded in a commitment to using AI ethically, transparently, and in alignment with applicable laws, regulations, and industry best practices.
Unisys takes a risk-based approach to AI, applying appropriate safeguards based on the potential impact of each use case, and we maintain layered oversight and accountability. Our governance framework is designed to balance innovation with responsibility, helping us use AI in ways that create value for our stakeholders while protecting the interests of our clients, employees, and the communities we serve.
Responsible AI Principles
We use AI responsibly and subject to the following fundamental principles:
- Ethical/Lawful Use: Unisys's use of AI is designed to be ethical and comply with all applicable legal, regulatory, and contractual obligations, including our obligations under relevant employment and labor laws, customer agreements, and securities regulations. Our Acceptable Use Guidelines provide that all AI use is justified by legitimate business needs before being implemented.
- Transparency: Our AI processes are intended to be transparent, with clear explanations of how our systems operate, including their intended uses and limitations. We are committed to monitoring, evaluating, and refining our AI systems to maintain alignment with our goals and objectives.
- Fairness/Accuracy: Unisys is committed to prioritizing fairness, accuracy, and professionalism in all AI-generated content. To mitigate risks of bias, discrimination, and inaccuracy, we are committed to monitoring and reviewing AI outputs to meet our high standards of operational quality and professional conduct. We uphold fair employment practices when using AI in connection with human resources processes.
- Security: Security is central to our AI strategy. We deploy robust safeguards to protect against unauthorized access to, and use or disclosure of, data within our AI systems. We are committed to safeguarding confidential, personal, and sensitive information in accordance with all applicable legal, regulatory, and contractual requirements.
- Human Oversight: Unisys maintains meaningful human oversight of our AI systems. We do not fully automate business processes or consequential decisions without appropriate human review, so that AI outputs are accurate, appropriate, and aligned with our commitments to our customers and our associates. AI is not authorized to make binding or contractual commitments on Unisys's behalf without human involvement.
- Privacy and Respect: Unisys is committed to respecting the privacy of individuals whose information may be used in connection with our AI systems. We collect, use, and retain personal information as necessary for legitimate business purposes and in accordance with applicable privacy laws and our Privacy Policy.
- Respect for IP Rights: We are committed to managing intellectual property risks associated with AI and obtaining the necessary rights to use AI-generated content in our business activities.
AI Disclaimer
Unisys is committed to continuously improving its products, services, and business operations and is actively using artificial intelligence (AI) to do so. Unisys may use any information collected through our website for this purpose. You can find more information about our commitment to using AI responsibly in our Responsible AI Statement. For more information about our privacy practices and how we may use your personal information, please review our Privacy Policy.
AI Point of Contact
We welcome questions individuals may have about the responsible development and use of AI at Unisys. For more information, please contact us.