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Channel Dive: Unisys aims to align AI results with expectations

January 5, 2026

Reporting on findings from "Unisys Digital Workplace Insights Report 2025: Performance Gaps and Winning Strategies

In its survey of 1,000 executives across the U.S., Europe and the Asia-Pacific region, Unisys reported a lack of consensus regarding the application of generative AI in IT services. While nearly 75% of IT leaders considered this technology vital for minimizing downtime, less than one-third of business executives shared this viewpoint. “AI alone isn’t enough. Alignment across business and IT leaders is essential to sustain momentum and realize the full potential of digital workplace transformation,” said Sobera.