Enhancing customer experience to engage young New Zealanders through digital banking
The Business Challenge
Capture the new generation of customer and double customer numbers over a 5-year period.
Unisys developed and implemented an IT infrastructure transformation strategy, including ClearPath Forward® systems and services to modernize existing systems, high-end storage via a Dell EMC solution, and ClearPath Forward e-Portal to integrate the bank’s new mobile app with the core banking application.
Results and Benefits
- Increased net new customers and share of wallet in alignment with strategy
- Gained the ability to expand systems in alignment with business growth
- Prepared to stand-up new workloads to support business needs