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Enhancing customer experience to engage young New Zealanders through digital banking

The Business Challenge

Capture the new generation of customer and double customer numbers over a 5-year period.

The Solution

Unisys developed and implemented an IT infrastructure transformation strategy, including ClearPath Forward® systems and services to modernize existing systems, high-end storage via a Dell EMC solution, and ClearPath Forward e-Portal to integrate the bank’s new mobile app with the core banking application.

Results and Benefits

  • Increased net new customers and share of wallet in alignment with strategy
  • Gained the ability to expand systems in alignment with business growth
  • Prepared to stand-up new workloads to support business needs