Unisys Clients - Flowserve

Improving lives through natural resource deployment

 

 

The Business Challenge

Maintain global market leadership in manufacturing and servicing fluid motion control solutions that impact lives from bringing water to remote villages and oil to manufacturers – to flood clean-up.

The Solution

  • Unisys Stealth® with microsegmentation to proactively protect data by restricting communication within the company’s network to pre-authorized groups of users and devices.
  • Unisys Digital Workplace and Infrastructure Transformation Services, including Service Desk Managed Services, Field Engineering Services, and Network Managed Services support in 8 languages across 6 Managed Service Centers.

Results and Benefits

  • Gained protection of critical infrastructure assets and intellectual property from malicious security threats
  • Exceeded the target of 90% first call resolution rate, ensuring reliable services to customers
  • Provided a fully predictable and budgeted cost for End User Support, allowing the client to focus on more volatile investment-related areas that are directly affected by fluctuating oil prices

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Unisys is a critical, global partner to our company. As the first touch point for our 17,000 users in 40+ countries, they are the face of IT for Flowserve, allowing us to focus on our strategic direction while they provide tactical day-to-day support needed to best serve our customers. Additionally, the Unisys Stealth solution protects our intellectual property which is key to our ability to do business with governmental agencies and meet regulatory requirements around the world.”

Earl Barnes

Head of Infrastructure,
Operations and Cybersecurity

Flowserve

Related Press Release

Unisys Client Flowserve Wins CSO50 Award for Implementation of Unisys Stealth® Micro-Segmentation Software

Unisys announced its client Flowserve – one of the world's leading providers of fluid motion and control products and services – has won a 2017 CSO50 Award from publisher IDG's CSO for its successful implementation of micro-segmentation security protection using Unisys Stealth® software.

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