Unisys Clients - Improving the Lives of Families Through Efficient, Reliable Insurance and Social Services


Improving the Lives of Families Through Efficient, Reliable Insurance and Social Services

The Business Challenge

Provide high quality health and accident insurance, and pension and social services for ~800,000 insured persons and their co-insured relatives.

The Solution

Unisys Application Services including business process and requirements analyses, definition of a solution architecture, and development, implementation and support of core applications in an Open Source environment.

Results and Benefits

  • Increased speed to address requests and process insurance claims
  • Reduced the time to refund payments to civil servants by ~50% (from average 4 weeks to within 2 weeks)
  • Increased the volume of by ~30% with no increase in personnel

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Unisys has enabled us to provide excellent service to insured persons and their families – from health care services to social insurance related benefits. We have streamlined and standardized our application development to ensure data integrity that allows us to process ~30% more claims with the same employees at reduced cost.”