Business challenge

Provide high-quality health and accident insurance, and pension and social services for ~800,000 insured persons and their co-insured relatives.

Solution

Unisys provides business process and requirements analyses, including defining a solution architecture and developing, implementing and supporting core applications in an open-source environment.

Results and benefits

• Increased speed to address requests and process insurance claims
• Reduced the time to refund payments to civil servants by ~50% (from an average of four weeks to within two weeks)
• Increased the volume by ~30% with no increase in personnel