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Dell Technologies

Transforming IT through essential infrastructures

The Business Challenge

Be #1 in helping customers around the globe to accelerate innovation and drive results in the digital world.

The Solution

  • Unisys Digital Workplace Services, including installation/de-install, corrective services, Field Change Orders and upgrades with 1,200+ field engineers globally who have been trained by EMC in over 32 countries; global field organization manages ~140,000 cases annually, many requiring mission-critical support within 4 hours.
  • Unisys as a partner delivers data center transformation, private and hybrid cloud, workspace services, and enterprise ready analytics to complement Dell Technologies products and offer comprehensive IT solutions.

Results and Benefits

  • Accelerated the ability and expanded global coverage to provide comprehensive technology, services and solutions to Dell Technologies and its customers
  • Enabled customers to better compete with next generation innovative solutions
  • Reduced the cost and time to implement