

Dell Technologies
Transforming IT through essential infrastructures
The Business Challenge
Be #1 in helping customers around the globe to accelerate innovation and drive results in the digital world.
The Solution
- Unisys Digital Workplace Services, including installation/de-install, corrective services, Field Change Orders and upgrades with 1,200+ field engineers globally who have been trained by EMC in over 32 countries; global field organization manages ~140,000 cases annually, many requiring mission-critical support within 4 hours.
- Unisys as a partner delivers data center transformation, private and hybrid cloud, workspace services, and enterprise ready analytics to complement Dell Technologies products and offer comprehensive IT solutions.
Results and Benefits
- Accelerated the ability and expanded global coverage to provide comprehensive technology, services and solutions to Dell Technologies and its customers
- Enabled customers to better compete with next generation innovative solutions
- Reduced the cost and time to implement