Whether yours is a communications, life sciences, healthcare, retail, or travel and transportation enterprise, everyone in the commercial industry is facing similar, formidable business challenges.
With Unisys, you’ll have all the solutions and services you need to tackle your most complex business and IT problems, and achieve full digital transformation.
The pressures institutions like yours face are constantly evolving—and getting ahead of them is a real challenge.
Your employees and customers covet new technologies, like digital, mobile, and social. Fintechs and other non-traditional competitors are entering the market in force. And you’re juggling increased expectations, capitalization requirements, regulations, and cyber threats.
With Unisys, you’ll simplify and automate operations, so you can drive sustainable growth and differentiation while delivering an enhanced customer experience.
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Transformation in government services is underway now unlike anything in the past decade. The ultimate goal? To promote a safer, more secure world and enhance citizens' lives.
Through a combination of user-centered processes, robust services, and innovative solutions, Unisys helps governments transform digitally with security built in at every step.
Data is the linchpin in your ability to make in-the-moment competitive decisions, increase efficiency, and identify new market and customer opportunities. But, if you’re like most companies, 80% of your data is unstructured and file-based, and cannot be analyzed with traditional relational database tools.
With Unisys, you can marry subject matter experts with data scientists, and use machine learning to run real-time predictive algorithms to be more competitive in the marketplace while generating more revenue per customer at a lower cost.
The InteliServe™ platform is powered by automation and artificial intelligence (AI), advanced analytics, machine learning, robotic process automation (RPA), workforce optimization and can integrate with Unisys biometric authentication. Originally launched as a managed service desk offering, the InteliServe™ application has now expanded to all services including field services and smart workspaces. The platform can also extend into business operations such as human resources, finance and legal.
Help citizens and businesses by providing resources, skills development and veteran services to prepare and connect people with jobs in the State.
Unisys Digital Workplace Services, including level 1 service desk and field engineering services for ~5,000 employees throughout Texas; implemented ServiceNow®, a scalable cloud-based service management platform with online portal and catalog (for self help, chat, real time status) to fulfill the incident and request management function for the agency, including B2B integration for single sign-on with active directory.
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For more than a decade Unisys has provided service desk and field services support to the agency’s employees. Our recent move to a cloud-based service management solution based on ServiceNow drives improved employee productivity, security, and analytics to help us focus on continuous improvements in support of our Agency goals.”
