The Business Challenge

Ensure passengers and baggage travel together to comply with Aviation Security Act’s “Triple A” regulations; for BARNZ, this involves 20+ international airlines operating in New Zealand from four airports at Auckland, Christchurch, Queenstown and Wellington.

The Solution

Cloud-based advanced Baggage Reconciliation System (BRS) including managed services, network infrastructure, security architecture, handheld scanners, staff training and 24/7 help desk support; 3G and 4G scanning; Unisys Messaging to provide connectivity to all airlines.

Results and Benefits

Improved security and operational efficiency without impeding passenger flow
Reduced cost and streamlined passenger service with measurable reductions in lost and mishandled bags
Increased operational flexibility and IT scalability with the ability to handle increased volumes
Enabled real-time visibility and therefore greater efficiency into baggage outcomes (lost bags)
Ensured continued compliance with the Government’s Office of Transport Security regulations

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Secure and efficient baggage handling is a key issue for both airlines and their passengers. The Unisys baggage reconciliation system helps our member airlines comply with industry-mandated security requirements for baggage handling, while providing efficient processing to quickly find or remove baggage to help prevent delays.”