Unisys Clients - 82nd Airborne Division Association

Improving quality of life for active-duty and veteran paratroopers

The Business Challenge

Provide a range of life-enhancing services to members while improving fiscal visibility and accountability.

The Solution

Unisys developed a CRM solution to consolidate records and perform trend analysis, and created a private cloud-based environment for fast provisioning of virtual resources for membership management, event planning, short-term volunteer recruiting and other essential functions, including setting up an online store for event-related merchandise.

Results and Benefits

  • Improved membership management by consolidating the membership database by one-third (from ~60,000 records to ~40,000)
  • Gained real-time communication among the HQ, 12+ committees, and 119 Veteran and Active Duty chapters
  • Simplified solicitation and coordination of commercial sponsorships and business/employment opportunities for members
  • Achieved positive case flow and lowered administrative costs, making more funds available for priority projects


Unisys has given us better control over our membership data and more efficient communications with our members. This enables us to make an even greater difference in the lives of military personnel and their families through business and employment opportunities, food banks and scholarships.”

Neil Parkin

Marketing Officer
82nd Airborne Division Association