Unisys Cited as a Leader in Independent Research Firm's Latest Reports on Global Workplace Services Providers
BLUE BELL, Pa., February 18, 2016 – Unisys Corporation (NYSE: UIS) today announced that it has been named a "Leader" in workplace services in three Forrester Research, Inc. reports evaluating providers of those end-user support services:
- The Forrester Wave™: Global Workplace Services, Q4 2015;
- The Forrester Wave™: North American Workplace Services, Q4 2015; and
- The Forrester Wave™: EMEA Workplace Services, Q4 2015.
In the reports, Forrester identified Unisys as one of the "most significant providers" of workplace services. The reports rate participating providers against more than 25 criteria in three key areas: current offering, strategy and market presence.
Increasingly, workplace services are delivered through a digital model, in which social technology, cloud, mobility, data analytics and security converge to enable and support an increasingly tech-savvy workforce.
Describing challenges that Leaders and other service providers face in this dynamic environment, the Q4 2015 Global Workplace Services report states, "Today's services mix is a blend of traditional and newer services like virtual desktop models and mobility services. Thus, the roster of market leaders and strong performers has evolved. Sourcing and vendor management (SVM) pros must throw away their historic biases and consider this key market anew."
In evaluating Unisys as a Leader in global workplace services, Forrester notes: "Unisys also boasts a strong commitment to SIAM [service integration and management] services, in which its VantagePoint solution serves as the focal point of the company's approach to service management and its ability to provide a consistent user experience across myriad devices. Unisys' relatively high strategy scores are grounded in a strong customer value proposition as well as a solid vision for workplace services, with a focus on end user enablement."
"We are delighted that Unisys is cited as a Leader in three prestigious reports that we believe recognize the strength of our worldwide service delivery capabilities," said Neil Gissler, senior vice president, Services and Delivery, Unisys. "Unisys is committed to providing increasingly innovative workplace services through digital delivery models that enable clients to empower their workers, serve customers more effectively and operate more efficiently in an increasingly competitive global marketplace."
Unisys workplace services help organizations empower their workers while furthering digital business transformation. Unisys services create flexible, efficient, responsive end-user environments so digital workers can take full advantage of a wide range of devices, applications and work styles without compromising security, compliance or control. Unisys helps clients improve worker productivity and satisfaction by delivering service desk, field services, unified endpoint management and virtualized services uniformly around the globe.
Unisys is a global information technology company that works with many of the world's largest companies and government organizations to solve their most pressing IT and business challenges. Unisys specializes in providing integrated, leading-edge solutions to clients in the government, financial services and commercial markets. With more than 20,000 employees serving clients around the world, Unisys offerings include cloud and infrastructure services, application services, security solutions, and high-end server technology. For more information, visit www.unisys.com.
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RELEASE NO.: 0218/9394
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