Artificial Intelligence 

Productivity accelerator. Innovation catalyst. Creative collaborator. Whatever your vision for AI, Unisys provides the solutions, expertise and tools to realize the full business potential of your organization.
Explore

Logistics Optimization

Keep cargo moving — despite disruptions. Discover how patent-pending AI models using real-time data can save time and boost revenue by improving capacity utilization, route planning and inventory management.
Explore

Consulting

The nature of work is changing. Let's evolve your business together. Future-proof your organization with consulting services from Unisys and advance as a digital-first entity.
Explore

Industries

Your industry sets you apart. You see the road ahead clearly. Let's join forces and turn that vision into reality. Unisys brings the tech know-how to complement your deep expertise.
Explore

Client Stories

Explore videos and stories where Unisys has helped businesses and governments improve the lives of their customers and citizens.
Explore

Research

Embark on a journey toward a resilient future with access to Unisys' comprehensive research, developed in collaboration with top industry analysts and research firms.
Explore

Resource Center

Find, share and explore assets in support of your key operational objectives.
Explore

Careers

Curiosity, creativity, and a constant desire to improve. Our associates shape tomorrow by going beyond expertise to bring solutions to life.
Explore

Investor Relations

We're a global technology solutions company that's dedicated to driving progress for the world's leading organizations.
Explore

Partners

We collaborate with an ecosystem of partners to provide our clients with cutting-edge products and services in many of the largest industries in the world.
Explore

Language Selection

Your selected language is currently:

English

​Majority of Europeans Would Put More Trust in Organisations That Use Biometric Authentication, Unisys Survey Finds

  • Majority believe security is the primary benefit of biometric authentication for online accounts
  • Fifty percent are looking forward to the technology helping them avoid remembering passwords

London, UK, 05 November 2017 – Nearly seven in 10 Europeans (68 percent) said they would trust organisations more if they were to use biometrics for authentication, according to a new Unisys survey. The survey also found that tech-savvy consumers are ready for biometric authentication, such as fingerprint readers or iris scanning, in replacement of passwords or PINs – with half of respondents saying not having to remember passwords is a major benefit of the technology. 

With responses from more than 3,500 consumers across seven countries in Europe, the Unisys survey asked consumers their opinion on biometric authentication for access to their online accounts and levels of trust in organisations that manage and store their personal data. Other top findings from the survey included: 

  • Consumers cited security as the key driver for adopting biometrics, with 52 percent believing it to be a more secure way of accessing devices and services;
  • 63 percent believe biometrics to be more secure than traditional PIN and password methods, with 57 percent of those surveyed saying fingerprint scanning is the most secure form of authentication;
  • Ditching passwords was found to be appealing. Half thought biometrics would help avoid having to remember passwords, and 9 percent believe using biometrics to be "more fun" than other authentication methods;
  • Of the types of organisations that hold online accounts for the public, 51 percent trust banks to manage data and provide a seamless experience, and 45 percent put their trust in government to do the same. By comparison, just 12 percent of consumers put their trust in social media companies;
  • Fingerprint scanning was found to be the authentication method citizens would be most happy using (61 percent) – and the second favourite method was iris scanning, with 41 percent of respondents registering their support;
  • The average time a European consumer is prepared to wait for an online sign-in process is 25.5 seconds, which is promising for biometrics as a technology that will speed up the authentication process.

Salvatore Sinno, Global Chief Security Architect, Unisys, commented: "We are seeing the need for more than just the traditional password and PIN as the sole method of authentication. Mobile device usage has bought biometrics to the mainstream as more people access their phones via a fingerprint reader. With the arrival of the iPhone X, facial recognition will most likely become just as commonplace. It's good to see the public across Europe putting trust in this technology. In today's environment it makes sense for organisations to have a multi-layered approach to security, to address new legislation such as the General Data Protection Regulations (GDPR), and reassure the public and build trust between consumers and service providers." 

Notes to Editors

Unisys conducted its 2017 Biometrics Study in the UK, Germany, Netherlands, Belgium, Spain, Switzerland and Italy to investigate the public's perceptions on the use of biometrics and sharing their personal biometric data for quicker and easier access to online services. Unisys surveyed more than 3,500 people in August 2017. The margin for error was ±1.6% at a 95% confidence level. 

About Unisys

Unisys is a global information technology company that specialises in providing industry-focused solutions integrated with leading-edge security to clients in the government, financial services and commercial markets. Unisys offerings include security solutions, advanced data analytics, cloud and infrastructure services, application services and application and server software. For more information, visit www.unisys.com

Follow Unisys on Twitter and LinkedIn.

Unisys and other Unisys products and services mentioned herein, as well as their respective logos, are trademarks or registered trademarks of Unisys Corporation. Any other brand or product referenced herein is acknowledged to be a trademark or registered trademark of its respective holder.