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Leading Advisory Firm ISG Recognises Unisys as a Leader in Providing Managed Services for Azure and 365 Modern Workplace in Australia

Strengths in managing multi- and hybrid-cloud environments, security know-how and focus on digital workplace services are key factors in Unisys' positioning

SYDNEY, Australia 20 May 2021 – Unisys Corporation (NYSE: UIS) today announced that leading global technology research and advisory firm Information Services Group (ISG) has recognised Unisys as a leader in providing managed services for Azure and 365 Modern Workplace within the Microsoft® Ecosystem in the Australian market.

The 2021 ISG Provider Lens™ Microsoft Ecosystem report for Australia compares the strengths, challenges and competitive differentiators of 46 providers based on their portfolio and competitiveness in the Australian market. It found that Unisys is a leader in two key categories of the Microsoft Ecosystem: managed services for Azure and the 365 Modern Workplace. A leader has a highly-attractive product and service offering and a very strong market and competitive position. They are regarded as opinion leaders and ensure innovative strength and stability.

“Unisys has a good combination of Azure skills and security expertise in the Australian market to support the management of Azure environments with exacting security requirements,” said the report’s author, Craig Baty, Distinguished Analyst, ISG. “In addition, Unisys’ modern workplace services span advisory, migration, personalisation and support, and this practice is well-placed to leverage its pedigree in catering to large organisations in Australia.”

The report noted the following strengths, among others, for Unisys’ managed services for Azure:

  • CloudForte™ cloud management platform manages multi-cloud environments - including hybrid/private cloud and multiple public clouds. This has been developed in response to the growing prevalence of multi-cloud environments in Australian businesses.
  • Strong security know-how – Unisys has extensive experience in environments with exacting security compliance requirements such as government, defence and banking.
  • Virtual desktop as a service – using VMWare virtual desktop on Azure for fast and secure way to move to a remote working environment.
  • AI-based predictive and proactive service operations – to efficiently identify and remedy issues.

The report noted the following strengths for Unisys’ managed services for 365 Modern Workplace:

  • Strategic focus on digital workplace solutions - with Microsoft 365 a key part of this initiative including migration, unified endpoint management, workspace productivity as a service and merged reality for field services support.
  • InteliServe™ platform AI and IoT initiatives - plans to use AI, analytics and automation beyond the service desk to integrate with office productivity and collaboration tools.
  • Responsiveness to COVID-19 in Australia – including agility to set up virtual desktops for large clients and use of merged-reality to provide socially distanced IT support.

“We are proud to partner with Microsoft. The rapid move to new hybrid and remote-working models necessitated by COVID-19 has highlighted the benefits of cloud-based flexible infrastructure and effective collaboration tools. Many Australian organisations are now looking for ways to support long term changes to their digital workplace and employee experience. But multi-cloud environments and hybrid workplaces are complex. With Azure and 365, the Microsoft Ecosystem provides key technologies to support this change. When combined with an organizational change management approach that also spans people, processes and culture, employers are able to more fully embrace the capability of the technology and create experience parity for their employees – no matter where they work or which device they use,” said Andrew Whelan, Vice President Client Management, Unisys Asia Pacific

Read a customised version of the 2021 ISG Provider Lens™ Microsoft Ecosystem– report for Australia here.

About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Germany, Switzerland, the U.K., France, the Nordics, Brazil and Australia/New Zealand, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage.

A companion research series, the ISG Provider Lens Archetype reports, offer a first-of-its-kind evaluation of providers from the perspective of specific buyer types.

About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 700 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,300 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data. For more information, visit

About Unisys
Unisys is a global IT services company that delivers successful outcomes for the most demanding businesses and governments. Unisys offerings include digital workplace services, cloud and infrastructure services and software operating environments for high-intensity enterprise computing. Unisys integrates security into all of its solutions. For more information on how Unisys delivers for its clients across the government, financial services and commercial markets, visit Follow Unisys on Twitter and LinkedIn.

Ryan Marnell, The Impact Agency
+61 434 616 894,
Claire Hosegood, Unisys Asia Pacific
+61 411 253 663,


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