Give your customer-facing and operational teams the support they need to deliver stellar results. With Unisys Field Services, you gain advanced tools and targeted training throughout the asset life cycle. Enhance efficiency and service quality – all while eliminating costs and complexity.

Highlights:

• Advanced remote tools including AI diagnostic and augmented reality
• Expert support beyond PCs: IoT, biometrics and point-of-service scanners
• IT vending, lockers and tech cafés for distributed workforces
• Mobile apps for on-demand equipment access
• Non-contracted, badged employees for consistent service
• Liquid cooling system professionals for timely, hands-on support

Benefits:

• Enhance employee productivity by minimizing disruptions and reducing device downtime
• Empower frontline workers through responsive assistance and convenient device replacement
• Decrease the total cost of ownership with flexible pricing and customizable service delivery
• Quickly adapt to changing business needs with scalable services across locations and technologies
• Deliver in-person or virtual IT training to enhance frontline worker expertise with devices and applications

Applications should advance, not stall, your initiatives. With the Application Transformation Solution, you can move business applications to the cloud and transform your operations. Whether you migrate from on-premises to public or private cloud, you can do it safely and securely with Unisys.

Benefits:

• Reduce costs and improve efficiency
• Enhance performance and user satisfaction
• Speed up time to market
• Boost user engagement and loyalty
• Innovate and securely deploy features quickly
• Improve application accessibility

Deliver personalized, context-aware customer engagements that build lasting relationships. By combining customer journey analytics, conversational AI, and real-time sentiment analysis, your teams can create experiences that enhance customer satisfaction and loyalty. We help you balance innovation with ethics in every interaction.

Highlights:

• Real-time analytics and advanced algorithms to deliver highly contextual, personalized customer engagements through machine learning
• Intelligent virtual assistants, chatbots and recommendation engines powered by generative AI models
• Comprehensive prompt library tailored for customer engagement scenarios
• Built-in AI guardrails that ensure ethical and transparent interactions

Multi-cloud environments offer power and flexibility – if managed well. The Cloud Management Solution can juggle it all flawlessly, including your data center and cloud hosts like AWS and Azure. We’ll fine-tune automation, bolster cybersecurity, enhance user experience and trim costs.

Highlights

• Streamlined cloud deployment and management
• Robust data security
• Optimized infrastructure performance
• Comprehensive monitoring and reporting
• Specialized blueprints for high-intensity workloads

Benefits

• Make choices that deliver long-term value
• Trim costs through automated management
• Free IT to focus on core business initiatives
• Strengthen security and maintain compliance
• Tap into certified professionals 24/7
• Gain scalability and elasticity