The insurance market is shifting rapidly. While insurtech firms reshape customer expectations, midmarket insurers face complex modernization, security and compliance decisions. In this environment, ISG has named Unisys a Leader in its 2024 Provider Lens™ report for next-generation IT outsourcing services for midmarket insurance organizations.
The report recognizes Unisys’ comprehensive approach through these key strengths:
- Digital asset protection: Unisys provides comprehensive security governance for insurers' vital digital infrastructure and assets. The framework ensures end-to-end protection, compliance and seamless integration with existing operations.
- AI leadership: We're driving AI innovation through strategic research partnerships, including a collaboration with Harvard Business Review (HBR) Analytic Services, to provide a comprehensive understanding of how AI is reshaping the business world.
- Modern workplace solutions: Our Device Management solutions address the challenges of today's distributed workforce, enabling secure device management across multiple locations while maintaining operational efficiency.
The report particularly highlighted Unisys' ability to help insurers focus on core competencies while leveraging innovative technologies that drive competitive advantage.
ISG analyst Ashish Jhajharia noted, "Unisys delivers exceptional CX, embraces disruption and revolutionizes underlying insurance processes, capabilities and technologies."
For more information, read the analyst report or contact us.
