Unisys has been recognized as a Leader in six U.S. Public Sector categories in the 2025 ISG Provider Lens™ Future of Work Services Quadrant Report. The report evaluates providers on their ability to deliver secure, compliant workplace solutions tailored to federal, state, and local government agencies.
Unisys was ranked as a Leader in these U.S. Public Sector categories:
- Workplace strategy and enablement services
- Collaboration and next-gen experience services
- Managed end-user technology services
- Continuous productivity services (including next-gen service desk)
- Smart and sustainable workplace services
- AI-augmented workforce services
The report recognizes Unisys for its consulting-led approach to workplace transformation in government environments. Through AI-powered automation, secure service delivery, and solutions built specifically for public sector compliance requirements, Unisys helps agencies modernize their operations while maintaining the security standards that mission-critical work demands.
ISG highlighted Unisys' Service Experience Accelerator, Device Subscription Service, and XLA 4.0 framework as examples of how the provider uses intelligent automation, predictive analytics, and outcome-focused service models to deliver measurable results. These capabilities enable agencies to support hybrid work, optimize device management, and align technology investments with organizational goals.
Sustainability also proved to be a key differentiator, with recognition for smart workplace services that include IoT-enabled infrastructure, energy optimization, and ESG reporting capabilities. These solutions help government organizations balance operational efficiency with environmental responsibility.
"Congratulations to Unisys for leading in Continuous Productivity Services. Its Service Experience Accelerator delivers AI-powered, omnichannel, XLA-driven support and proactive automation. Unisys empowers public sector clients with measurable productivity gains, ethical AI, and scalable, secure workplace solutions tailored to hybrid and mission-critical environments," said Bruce Guptil, Lead Analyst, ISG Provider Lens™.
This U.S. Public Sector recognition is part of Unisys' broader Leader status across multiple global regions in the 2025 ISG Provider Lens™ Future of Work Services report. Globally, Unisys achieved Leader status in seven categories across Australia, Brazil, Germany, Switzerland, and the U.K., marking the company's fifth consecutive year of this recognition from ISG.
Download the U.S. Public Sector report to learn more about Unisys' government workplace capabilities.
