Solve technology issues faster with curated knowledge
Turn scattered information into organized answers
Your organization already has the answers. They just need to be organized. Support tickets, resolution notes, and years of troubleshooting experience hold valuable knowledge. But when that information lives across disconnected systems, it stays hidden from the people who need it most.
Unisys Enterprise Knowledge Management turns existing support data into a curated, AI-powered knowledge system that gets smarter over time. Automated analysis identifies content gaps, eliminates duplicates, and generates new articles from ticket resolutions.
Deploy the solution within your own cloud environment to keep proprietary data secure. Integrate it with any chatbot, ITSM platform, or knowledge base system.
The outcome? Users find answers faster. Support teams handle fewer repeat questions. Your knowledge base stays current without manual effort.
Knowledge that keeps pace with your business
AI-powered content creation, automated gap analysis, and continuous curation deliver a knowledge base that stays accurate, accessible, and ready for whatever comes next.