
Queensland Government Department of Transport and Main Roads (QTMR)
Creating a single integrated transport network accessible to everyone
Business challenge
Move and connect people, places, goods and services safely, efficiently and effectively across Queensland, Australia.
Solution
Unisys designed, built and manages a biometric facial and signature image solution (based on its multi-factor identity management and authentication solution) for the state’s smart card driver license; other solutions include Unisys Next-Generation Service Desk and Unisys Frontline Support Services to manage service centers across the state.
Results and benefits
- Gained the ability to protect the security of 4.5+ million Queensland license holders and reduce identity fraud
- Reduced capital investments and internal costs
- Enhanced citizen experience by reducing the time to resolve issues