Enabling the best shopping experience for customers
Business challenge
Maintain and grow market position as one of Latin America’s largest food retail and distribution groups.
Solution
Unisys manages the electronic invoicing process for 800 stores and provides hosting and site backup services delivered via a SaaS model with 2nd/3rd level support services.
Results and benefits
- Created an excellent customer experience by providing highly available and secure support services to employees
- Achieved high employee satisfaction levels by reducing the time taken to resolve invoicing issues
- Reduced capital investment costs
- Met compliance with dynamic tax requirements and financial regulation