Leading global analyst firm NelsonHall has identified Unisys as a leader in the overall market segment in the 2023 NEAT vendor evaluation for Cognitive & Self-Healing IT Infrastructure Management Services.
The report provides invaluable insights, including the NEAT graph showcasing vendor performance, a detailed analysis of Unisys as a leading provider in cognitive and self-healing IT infrastructure management services and the latest market analysis summary. It highlights Unisys' additional strengths, which encompass the following:
- Strengthening investments in experience management organization (XMO) and experience-level agreement (XLA) approaches backed by an experienced governance board.
- Widening the range of AI operations (AIOps) use cases, specifically focusing on business-oriented applications.
- Leveraging the AI/ML capabilities of their Stealth™ security offering and hybrid-cloud security managed solution (MDR).
- Showcasing Unisys' and partners' capabilities and innovations through virtual and physical cloud experience centers.
The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in server-centric services and cognitive service desk.
Learn more about this evaluation:
