Reliable support. Confidence in every transaction.

Connecting stores. Supporting teams. Satisfying shoppers.

Retail technology is complex. Your store operations shouldn’t be. We manage the systems, networks and support infrastructure that keep your locations running, so you can focus on customers instead of troubleshooting.

 While we handle the technical complexity, your teams stay productive, your customers enjoy consistent experiences and your brand delivers every day.

Dedicated support provided across 100+ languages
470 parts distribution centers  across the globe
Clients supported across
131 countries

AI-powered IT support that fixes problems before teams notice them

Unisys Service Experience Accelerator uses AI automation to detect and resolve service desk issues faster. Store teams stay productive and focused on customers, while your data stays secure.
Champions in collaboration

Smarter tech. Better experiences.

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Bridge the service gap

Address the field service talent shortage with proactive solutions that improve training, capture expertise and speed up repairs.
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Equip your frontline workforce

Deliver better service and resolve issues faster by modernizing how you deploy, manage, track, and retire retail devices with a coordinated approach.
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Amplify employee wellbeing

Discover why proactively improving the employee experience leads to higher performance, reduces turnover and increases operational efficiency.

Empowering global client journeys

Driving efficiency through IT operations

Managing 40,000 users and 77,900 assets for 30 breweries, five tech cafés.

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Strengthening cloud resilience and security

Migrating 300 critical servers to Azure Cloud over 20 weekends.

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Modernizing IT support for excellent service

Speeding up resolutions with 23 on-site tech cafés and a mobile support truck.

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Reimagining IT for global scale

Connecting 70,000 end users through cloud and workplace modernization.

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