Digital Service Management
Go boldly forward to intelligent cloud operations
Reap the benefits of cloud-based digital transformation by decreasing inefficiencies and streamlining procedures and workflows. Your organization can take a systematic approach to automation throughout the whole IT stack to ensure that it scales to meet your business goals and plan.
Unisys Digital Service Management solutions can help you drive automated outcomes while enforcing ITSM best practices and giving accurate reporting metrics with AI-led operations. Our global expertise across industries can help you transform your business today.
Digitize IT service management and unlock your cloud potential
Organizations globally have accelerated their digital transformation through the cloud, but the jury is still out if all have reaped full value from their cloud investments. Cloud initiatives bring with them a flood of data, which creates a lot of "noise." There are also pressures to scale the business, maintain smooth operations across the hybrid environment, and control costs.
If you do not have a handle on your cloud environment, it is easy to lose sight of your organization’s IT services, cloud partners, business applications and core infrastructure. Unisys Digital Service Management offers a better way.
Enhance your entire service environment
From on-premises apps and processes to multi-vendor and container-based cloud solutions, Unisys delivers a holistic Digital Service Management (DSM) solution that helps you securely administer your expanding technology footprint.
Cloud-ready service management: 6 steps every organization needs to take
Even if your organization has a cloud migration strategy in place, there’s no guarantee you’ll be able to reap all the benefits digital transformation has to offer. Before migrating, consider how your service management strategy must change to suit your new environment. Here are six steps to get you started.
Why is cloud not working for you?
Digital service management is the glue that holds disparate IT services together, moving organizations from a reactive posture to a predictive one. In this webinar, Dr. Tony Parsons, Director of Digital Service Management at Unisys, discusses how your organization can more efficiently run and manage processes in the cloud, on premises, or in a hybrid environment.
Market Guide for Service Integration and Management Services
"According to Gartner®, the SIAM role is critical for managing integrated end-to-end value and delivery of traditional and cloud service providers. Sourcing, procurement and vendor management leaders can use this guide to identify SIAM service providers that align with their multisourcing strategy."
Modernize service management with Unisys
Explore how Unisys can help your organization drive value through digital service management.
Why Digital Service Management Is Critical to Cloud Transformation
Digital Service Management: Going from Cloud Woes to Wows
4 Multi-Cloud Management Pitfalls Digital Services Management Can Help You Avoid
What’s the Difference Between ITSM, ESM, and DSM? Do You Need All Three?
Cloud-Ready Service Management: 6 Steps Every Organization Needs To Take
itSMF IT Service Management National Conference
Cloud solutions for the world’s most demanding organizations
Unisys cloud solutions adhere to the highest security and compliance standards to mitigate risk at each stage of the cloud adoption lifecycle. We design, deploy, and manage flexible and customized cloud solutions that effectively address our clients’ current needs while establishing a foundation to support long-term growth and change.