Serving 13.1 million beneficiaries with reliable, efficient healthcare claims processing
Process 119 million Medicare part A\B and DME claims annually for the Centers for Medicaid & Medicare Services, including 290,000 healthcare providers, with zero downtime.
Unisys provides a co-located disaster recovery (DR) facility in Eagan, Minnesota: a floor-to-ceiling caged data center with proximity card readers, cameras, 24x7 security and biometric locks on the cage and its 28 cabinets; office space for 350 persons in the event of a disaster including the use of Unisys’ disaster command center; wireless network for hardware, VOIP and PC network; IaaS capacity for 300 VMs and virtual desktops (dedicated and private) with access to facilities and Unisys staff for support and audits.
Results and benefits
- Performed the most successful DR test in the organization’s history, exceeding expected completion in 78% of the time planned (done in 3.5 days versus 4.5 anticipated)
- Achieved having a single DR location for system and application recovery
- Developed a mature business contingency and continuity program that is ready for any future business expansion
- Audited to FISMA’s high-security standards