United Community Bank
Providing Faster, More Reliable Banking Services to Customers Throughout Northwest Iowa
The Business Challenge
Improve service to customers through faster, more reliable and always available online and mobile banking.
“ClearPath® Financial Server” software for FS Series, ClearPath Forward® advisory, automation, integration, and platform implementation services to combine all existing solutions, unify management and backup recovery processes, and provide assistance with virtualization; Premier® solution from Fiserv as the core banking application.
Results and Benefits
- Reduced update times from 30 minutes to under ~6 minutes
- Achieved close to 100% uptime with reduced operational costs
- Improved backup, replication and environmental management using a common virtual toolset