Unisys Clients - Enhancing Customer Service and Preventing Fraud With Digitized Signatures and Streamlined Processes


Enhancing Customer Service and Preventing Fraud With Digitized Signatures and Streamlined Processes

The Business Challenge

Improve service to customers by shortening the time and improving the security involved in performing financial transactions.

The Solution

Unisys designed and implemented a customer-centric signature verification and inward check clearing system that houses the signatures of the bank’s customers and employees across 3 south east Asian countries and enables seamless and secure check processing and clearing in a cost-competitive offshore location; modernized the architecture from a 2-tier client-server solution to an open and scalable 3-tier web-based solution built on Microsoft .Net.

Results and Benefits

  • Enhanced service to customers
  • Improved risk control
  • Reduced operating costs
  • Ensured regulatory compliance

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