Unisys Clients - Providing the finest paints and finishes


Providing the finest paints and finishes with unparalleled retail experience

The Business Challenge

Lead the paint industry by relentlessly focusing on customers’ needs, developing best-in-class products and services, and continuously enhancing world-leading brands of premium paints.

The Solution

Unisys Digital Workplace Services, including service desk and field engineering services for 5,400 retailers and 2,000 employees; implemented ServiceNow®, a scalable cloud-based service management portal for employees; CloudForte®, including data center support services for backup virtualization, voice support, network support and VPN support.​

Results and Benefits

  • Improved customer experience by enabling retailers to focus on customer service rather than technology
  • Enhanced employee productivity through self-service access to IT via a cloud-based portal
  • Maximized operations of retailers and distribution centers by minimizing downtime of label printing
  • Reduced operational and infrastructure costs ​

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For over 130 years, our company has produced the highest-quality paints and finishes in the industry, and delivered them directly to our customers through our nationwide network of knowledgeable, customer-friendly, independent retail locations. We decided to make a big bet with less vendors, and chose Unisys because of their experience with and capabilities beyond ServiceNow. We trust Unisys to support our unparalleled retail experience.”​