Leading Latin American Telecommunications Operator
Empowering mobile users
The Business Challenge
Maintain market leadership by making continuous improvement in services to clients.
The Solution
ClearPath Forward® Libra Systems VSE, AB Suite® for application development, and Unisys IVR Solution.
Results and Benefits
Increased revenue by offering competitive new features through an IVR solution for customers to manage their mobile accounts.
The combination of Unisys ClearPath Forward platform, AB Suite and Universal Voice Message System has enabled us to have the most efficient, reliable and cost effective environment to support 35 million voice mailboxes for users throughout Colombia.
VP - Operations