Embracing digital collaboration to improve citizen services, enhance city government productivity and reduce costs
The Business Challenge
Maximize city employee productivity to deliver faster, more personalized services to citizens, while reducing costs.
Unisys deployed two mobile applications (uMeet and uWork) running on Android and iOS to facilitate paperless meetings for city employees from any location, with the capability to change/annotate documents on-the-go, and delivered a secure ECM system with advanced mobile security features.
Results and Benefits
- Enabled faster responses to citizen queries
- Improved the municipal department’s efficiency and productivity while reducing human errors
- Reduced cost and paper usage by 30% each and the number of multi-functional printers by 50%