Unisys Clients - Fireside Distributors

Improving service to customers, dealers and vendors through automated collections

The Business Challenge

Improve customer experience and speed cash collection by streamlining dealer invoicing.

The Solution

Unisys Enterprise Output Manager, a powerful output management tool that is a standard component of the ClearPath Forward® MCP integrated operating environment.

Results and Benefits

  • Reduced mailed invoices by 90% by offering the dealer a single PDF containing all of their daily invoices which is then automatically emailed to them and to Fireside’s credit department
  • Increased revenue and staff efficiencies accomplished through the accelerated collections delivered by the EOM invoicing automation process
  • PDF account aging reports immediately available to email and share with dealers on the phone to collect then not later; no more faxing or mailing or delays

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Unisys Enterprise Output Manager has enabled us to provide better service to our customers through streamlined invoicing that has improved our collections by 65%.”

Susan Thornbrough

Executive Vice President of Operations
Fireside Distributors