Unisys Clients - Enabling a smarter future


Enabling a smarter future through innovative personal technology devices​

The Business Challenge

Create a premier brand reputation as a provider of devices and services that connects businesses and consumers.

The Solution

Unisys Digital Workplace Services, including field engineering services (supporting 20,000+ requests annually) for their tiered service options for customers primarily across enterprise and education market across the APAC region.

Results and Benefits

  • Gained an extensive distribution footprint of technicians, while maintaining expected high levels of excellence in service for schools, businesses and home offices
  • Enhanced customer productivity, and improved resolution rates​
  • Positioned for growth into new markets

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Unisys is a trusted partner, supporting our Standard and Premier on-site service solutions in the APAC market. We have built a relationship based on strong performance delivery. Our customers receive an excellent service experience. We are working with Unisys to further evolve our field service differentiation.”​​

Executive Director
Asia Pacific